--- title: "FAQ · Maryland Telehealth Psychotherapy | C-G Health" url: https://cghealththerapy.com/faq description: "Answers to common questions about C-G Health: Maryland telehealth, sessions in English or French, fees, insurance, and how the first appointment works." lang: en --- Image: A wooden desk with a brass lamp, a closed notebook and reading glasses (https://cghealththerapy.com/assets/hero-rates-BDA1VQUh.jpg) Questions & answers # Before you reach _out._ Straight answers to the most common questions about the practice: how it works, what it costs, and who it's for. Book an appointment: https://cghealththerapy.com/contact Common questions ## Before you reach out. - Where is the practice located? C-G Health is a fully telehealth practice: every appointment happens through secure video. There is no physical office. Sessions are open to residents of Maryland only, which is where the LCPC license is held. - Do I need to live in Maryland to work with you? Yes. Maryland licensure means clients must be physically present in Maryland during each session, whether at home, at work, or while traveling within the state. Any change in state of residence needs a conversation before the next appointment. - Can sessions be conducted in French? Yes. Sessions can be conducted fluently in either English or French, or a natural mix of the two, whichever supports the work best for you. This is a genuine bilingual practice, not translation on the fly. - How long does therapy usually take? It depends on what you bring. Some people come for a defined stretch of focused work: several months around a specific transition, decision, or symptom. Others stay longer as things unfold. Pacing is discussed openly throughout, and you are always the one who decides when to pause. - How much does a session cost? Individual sessions (53–60 minutes) are $180. Couples sessions (75 minutes) are $280. Payment is collected at the time of each session. See the rates page for the full policy, including the cancellation fee. - Do you take insurance? Yes. Hélène Ndoye Diop, LCPC is in-network with CareFirst BlueCross BlueShield, Aetna, BlueCross BlueShield of Massachusetts, Kaiser Permanente of the Mid-Atlantic, and Providence Health Plan, and bills those plans directly. For any other plan, C-G Health is out-of-network and issues an itemized monthly superbill you can submit for reimbursement toward your out-of-network mental-health benefit. Either way, it's worth a short call to your carrier before starting to confirm coverage, deductible, and reimbursement rate. - What is the cancellation policy? No fee if the appointment is canceled at least 24 hours ahead. Cancellations inside 24 hours are billed at $130. The policy protects the time reserved for you and the time others could have used. - What happens at the first appointment? The first appointment is a longer intake. It covers what's bringing you in, relevant background, and how a course of therapy with C-G Health typically unfolds. You'll leave with a clearer sense of pacing, focus, and the shape of the work ahead. - Who is this practice a good fit for? People who are ready to look honestly at their own patterns and put in active, collaborative work. If the goal is a quick fix without doing the work, this practice is unlikely to be the right match, and it's better to say so up front. - Is my privacy protected? All sessions run through a secure, HIPAA-compliant telehealth platform, and clinical records are kept in an encrypted electronic health-record system. Confidentiality is protected within the standard clinical and legal limits, which are reviewed at the start of therapy. Ready when you are ## Become the _author_ of your own life. Telehealth psychotherapy across Maryland, in English or French. Individual and couples appointments; request one and a confirmation comes back within 24 to 48 hours. Book an appointment: https://cghealththerapy.com/contact See how I work: https://cghealththerapy.com/how-i-work ## Structured data ```json [ { "@context": "https://schema.org", "@type": "Person", "name": "Hélène Ndoye Diop", "honorificSuffix": "LCPC", "jobTitle": "Licensed Clinical Professional Counselor", "telephone": "+1-410-292-9680", "worksFor": { "@type": "MedicalClinic", "name": "C-G Health, Inc.", "url": "https://cghealththerapy.com" }, "hasCredential": [ { "@type": "EducationalOccupationalCredential", "credentialCategory": "license", "name": "Licensed Clinical Professional Counselor (LCPC), Maryland", "identifier": "LC3023", "recognizedBy": { "@type": "GovernmentOrganization", "name": "Maryland Board of Professional Counselors and Therapists" } }, { "@type": "EducationalOccupationalCredential", "credentialCategory": "certification", "name": "Board-Approved Clinical Supervisor, Maryland (LGPC, LGADC, CAC-AD, CSC-AD, AD-TRAINEE)", "identifier": "LC3023", "recognizedBy": { "@type": "GovernmentOrganization", "name": "Maryland Board of Professional Counselors and Therapists" } } ], "knowsLanguage": [ "en", "fr" ], "areaServed": { "@type": "State", "name": "Maryland" } }, { "@context": "https://schema.org", "@type": [ "MedicalClinic", "MedicalBusiness" ], "name": "C-G Health, Inc.", "url": "https://cghealththerapy.com", "telephone": "+1-410-292-9680", "priceRange": "$180-$280", "medicalSpecialty": "Psychiatric", "serviceType": [ "Telehealth psychotherapy", "Individual psychotherapy", "Couples therapy", "Family therapy", "Cognitive behavioral therapy", "Schema therapy", "Gottman method couples therapy", "Emotionally Focused Therapy", "Psychodynamic psychotherapy", "Mindfulness-based therapy", "Board-approved clinical supervision" ], "areaServed": [ { "@type": "State", "name": "Maryland" }, { "@type": "City", "name": "Laurel" }, { "@type": "City", "name": "Columbia" }, { "@type": "City", "name": "Silver Spring" }, { "@type": "City", "name": "Bethesda" }, { "@type": "City", "name": "Rockville" }, { "@type": "City", "name": "Baltimore" }, { "@type": "City", "name": "Annapolis" }, { "@type": "City", "name": "Frederick" }, { "@type": "City", "name": "Bowie" }, { "@type": "City", "name": "Gaithersburg" }, { "@type": "City", "name": "College Park" } ], "availableService": [ { "@type": "MedicalTherapy", "name": "Individual psychotherapy" }, { "@type": "MedicalTherapy", "name": "Couples therapy" }, { "@type": "MedicalTherapy", "name": "Cognitive behavioral therapy" }, { "@type": "MedicalTherapy", "name": "Schema therapy" }, { "@type": "MedicalTherapy", "name": "Gottman method couples therapy" }, { "@type": "MedicalTherapy", "name": "Emotionally Focused Therapy for couples" }, { "@type": "MedicalTherapy", "name": "Psychodynamic psychotherapy" }, { "@type": "MedicalTherapy", "name": "Mindfulness-based therapy" }, { "@type": "MedicalTherapy", "name": "Family therapy" }, { "@type": "Service", "name": "Board-approved clinical supervision" } ], "availableLanguage": [ { "@type": "Language", "name": "English", "alternateName": "en" }, { "@type": "Language", "name": "French", "alternateName": "fr" } ], "founder": { "@type": "Person", "name": "Hélène Ndoye Diop", "honorificSuffix": "LCPC" }, "provider": { "@type": "Person", "name": "Hélène Ndoye Diop", "honorificSuffix": "LCPC" }, "healthPlanNetworkId": [ "CareFirst BlueCross BlueShield", "Aetna", "BlueCross BlueShield of Massachusetts", "Kaiser Permanente of the Mid-Atlantic", "Providence Health Plan" ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Where is the practice located?", "acceptedAnswer": { "@type": "Answer", "text": "C-G Health is a fully telehealth practice: every appointment happens through secure video. 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For any other plan, C-G Health is out-of-network and issues an itemized monthly superbill you can submit for reimbursement toward your out-of-network mental-health benefit. Either way, it's worth a short call to your carrier before starting to confirm coverage, deductible, and reimbursement rate." } }, { "@type": "Question", "name": "What is the cancellation policy?", "acceptedAnswer": { "@type": "Answer", "text": "No fee if the appointment is canceled at least 24 hours ahead. Cancellations inside 24 hours are billed at $130. The policy protects the time reserved for you and the time others could have used." } }, { "@type": "Question", "name": "What happens at the first appointment?", "acceptedAnswer": { "@type": "Answer", "text": "The first appointment is a longer intake. It covers what's bringing you in, relevant background, and how a course of therapy with C-G Health typically unfolds. You'll leave with a clearer sense of pacing, focus, and the shape of the work ahead." } }, { "@type": "Question", "name": "Who is this practice a good fit for?", "acceptedAnswer": { "@type": "Answer", "text": "People who are ready to look honestly at their own patterns and put in active, collaborative work. If the goal is a quick fix without doing the work, this practice is unlikely to be the right match, and it's better to say so up front." } }, { "@type": "Question", "name": "Is my privacy protected?", "acceptedAnswer": { "@type": "Answer", "text": "All sessions run through a secure, HIPAA-compliant telehealth platform, and clinical records are kept in an encrypted electronic health-record system. Confidentiality is protected within the standard clinical and legal limits, which are reviewed at the start of therapy." } } ] } ] ```