C-G HealthPsychotherapy · Maryland Book an appointment

Questions & answers

Before you reach out.

Straight answers to the most common questions about the practice: how it works, what it costs, and who it's for.

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Common questions

Before you reach out.

  • C-G Health is a fully telehealth practice: every appointment happens through secure video. There is no physical office. Sessions are open to residents of Maryland only, which is where the LCPC license is held.

  • Yes. Maryland licensure means clients must be physically present in Maryland during each session, whether at home, at work, or while traveling within the state. Any change in state of residence needs a conversation before the next appointment.

  • Yes. Sessions can be conducted fluently in either English or French, or a natural mix of the two, whichever supports the work best for you. This is a genuine bilingual practice, not translation on the fly.

  • It depends on what you bring. Some people come for a defined stretch of focused work: several months around a specific transition, decision, or symptom. Others stay longer as things unfold. Pacing is discussed openly throughout, and you are always the one who decides when to pause.

  • Individual sessions (53–60 minutes) are $180. Couples sessions (75 minutes) are $280. Payment is collected at the time of each session. See the rates page for the full policy, including the cancellation fee.

  • Yes. Hélène Ndoye Diop, LCPC is in-network with CareFirst BlueCross BlueShield, Aetna, BlueCross BlueShield of Massachusetts, Kaiser Permanente of the Mid-Atlantic, and Providence Health Plan, and bills those plans directly. For any other plan, C-G Health is out-of-network and issues an itemized monthly superbill you can submit for reimbursement toward your out-of-network mental-health benefit. Either way, it's worth a short call to your carrier before starting to confirm coverage, deductible, and reimbursement rate.

  • No fee if the appointment is cancelled at least 24 hours ahead. Cancellations inside 24 hours are billed at $130. The policy protects the time reserved for you and the time others could have used.

  • The first appointment is a longer intake. It covers what's bringing you in, relevant background, and how a course of therapy with C-G Health typically unfolds. You'll leave with a clearer sense of pacing, focus, and the shape of the work ahead.

  • People who are ready to look honestly at their own patterns and put in active, collaborative work. If the goal is a quick fix without doing the work, this practice is unlikely to be the right match, and it's better to say so up front.

  • All sessions run through a secure, HIPAA-compliant telehealth platform, and clinical records are kept in an encrypted electronic health-record system. Confidentiality is protected within the standard clinical and legal limits, which are reviewed at the start of therapy.

Ready when you are

Become the author of your own life.

Telehealth psychotherapy across Maryland, in English or French. Individual and couples appointments; request one and a confirmation comes back within 24 to 48 hours.

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